# AHM 32 - sound issue

**URL:** <https://forums.allen-heath.com/t/ahm-32-sound-issue/26992>\
**Category:** AHM Troubleshooting\
**Created:** [16 May 2025 19:16 UTC](https://forums.allen-heath.com/t/ahm-32-sound-issue/26992 "2025-05-16T19:16:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ChrisP](https://avatars.discourse-cdn.com/v4/letter/c/87869e/32.png) [@ChrisP](https://forums.allen-heath.com/u/ChrisP)\
**Post date:** [16 May 2025 19:16 UTC](https://forums.allen-heath.com/t/ahm-32-sound-issue/26992/1 "2025-05-16T19:16:41Z")

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I’ve an AHM 32 installed in a restaurant, unit would be a year old now- only running two ip1s  
No cc or extras

An issue has arose with the unit, where the unit just produces a constant thumping sound through all sources(thought maybe an issue with a particular source, but it’s every source)  
When the unit is restarted the issue goes away for a random period of time, but comes back eventually

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**Author:** ![Brian-1](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/brian-1/32/4395_2.png) [@Brian-1](https://forums.allen-heath.com/u/Brian-1)\
**Post date:** [19 May 2025 14:55 UTC](https://forums.allen-heath.com/t/ahm-32-sound-issue/26992/2 "2025-05-19T14:55:48Z")

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That sounds like a hardware failure of some sort (perhaps the power supply is failing??). I would definitely reach out to your supplier for more assistance and perhaps a warranty claim.

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**Author:** ![MarkF](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/markf/32/4387_2.png) [@MarkF](https://forums.allen-heath.com/u/MarkF)\
**Post date:** [19 May 2025 14:58 UTC](https://forums.allen-heath.com/t/ahm-32-sound-issue/26992/3 "2025-05-19T14:58:24Z")

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Hi Chris,

Please reach out to us at [support@allen-heath.com](mailto:support@allen-heath.com) - include your serial number.  
We’ll get you sorted out! It certainly sounds like a hardware failure.  
AHM has a three year warranty so you’ll be covered.
