# AHM16 passeword

**URL:** <https://forums.allen-heath.com/t/ahm16-passeword/31968>\
**Category:** AHM Troubleshooting\
**Created:** [5 May 2026 07:26 UTC](https://forums.allen-heath.com/t/ahm16-passeword/31968 "2026-05-05T07:26:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Maxence\_Paux](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/maxence_paux/32/8491_2.png) [@Maxence\_Paux](https://forums.allen-heath.com/u/Maxence_Paux)\
**Post date:** [5 May 2026 07:26 UTC](https://forums.allen-heath.com/t/ahm16-passeword/31968/1 "2026-05-05T07:26:02Z")

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Hello, I have a brand new AHM 16 _I can’t log in, I don’t have the password._  
Can you help me?

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**Author:** ![MarkF](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/markf/32/4387_2.png) [@MarkF](https://forums.allen-heath.com/u/MarkF)\
**Post date:** [5 May 2026 08:03 UTC](https://forums.allen-heath.com/t/ahm16-passeword/31968/2 "2026-05-05T08:03:36Z")

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Hi Maxence,

If it’s a brand new unit, then the default username is “Admin” (case sensitive) and the default password is blank (don’t type anything in)

If that isn’t working and you’ve checked the usual things like caps lock being on, please contact us in Support (Email [support@allen-heath.com](mailto:support@allen-heath.com) or open a ticket here: [https://support.allen-heath.com/hc/en-gb](https://support.allen-heath.com/hc/en-gb)) and we’ll get you up and running.