Audio Input from mic no signal on the qu 32

Qu Qu General Discussions
1

Hello
I have just recently bought a brand new Qu 32, I have set everything up according to the manual, however I do not get any signal from my microphone.
Can anyone help please. It is urgent.

2

Do you know the mic works?
Do you know the cable is good?

In the scenes section, do a reset on the desk to clear any stage settings that may be there.

Plug mic into Chan 1, Select Chan 1, (PFL Chan 1 for good measure). The Gain control on the screen should be Red. Check USB button has not been pressed.
Listen on headphones (make sure the headphone volume is up), turn up Chan 1 Gain if necessary.

Does that get you anywhere?

3

I know the mic works, it also brand new and was tested before I could take it, I will try what you just said and will get back to you.
Thank you.

4

Everything now works. Thank you so much

5

No problem.

6

BigDreamer, just to complete this thread, what setting fixed the problem?

7

From MarkPAman
"n the scenes section, do a reset on the desk to clear any stage settings that may be there.

Plug mic into Chan 1, Select Chan 1, (PFL Chan 1 for good measure). The Gain control on the screen should be Red. Check USB button has not been pressed.
Listen on headphones (make sure the headphone volume is up), turn up Chan 1 Gain if necessary."

This solved the problem

8

I’m going to hazard a guess that the USB button had been pressed for the channel because it looks like a phantom button…

Reset would clear all manner of errors though…