# Audio Sync Lock not working?

**URL:** <https://forums.allen-heath.com/t/audio-sync-lock-not-working/14446>\
**Category:** GLD Troubleshooting\
**Created:** [25 January 2024 19:11 UTC](https://forums.allen-heath.com/t/audio-sync-lock-not-working/14446 "2024-01-25T19:11:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jamiemimye](https://avatars.discourse-cdn.com/v4/letter/j/a5b964/32.png) [@jamiemimye](https://forums.allen-heath.com/u/jamiemimye)\
**Post date:** [25 January 2024 19:11 UTC](https://forums.allen-heath.com/t/audio-sync-lock-not-working/14446/1 "2024-01-25T19:11:17Z")

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hi, i have a gld80 and AR2412

i am new to them but bough them seperityly, thay woud not connect to each other and i was advides to go to a previos firmwair (v1.61) and then the desk and stage box work 🙂 the only probkem is that the Audio Sync lock has a red X and the audio from the stage box sound fluttery, has anyone had thos issue and can anyone help pleas?

thanks Jamie

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**Author:** ![lwalis](https://avatars.discourse-cdn.com/v4/letter/l/d78d45/32.png) [@lwalis](https://forums.allen-heath.com/u/lwalis)\
**Post date:** [31 January 2024 01:32 UTC](https://forums.allen-heath.com/t/audio-sync-lock-not-working/14446/2 "2024-01-31T01:32:27Z")

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Hello Jamie,  
If the AR2412 is the older version, then yes the first step is to go back to V1.61 firmware.  
Also, use a short, 3M, factory Cat6 patch cable to test.  
Use the D-Snake connector on both the GLD80 and the AR2412.  
Once you establish you can sync the AR to the GLD, then you can try a longer shielded Cat cable.  
I have used 150’ Ethercon and 150’ shielded cat6 with success.  
Hope this helps,  
Lee

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**Author:** ![jamiemimye](https://avatars.discourse-cdn.com/v4/letter/j/a5b964/32.png) [@jamiemimye](https://forums.allen-heath.com/u/jamiemimye)\
**Post date:** [31 January 2024 06:46 UTC](https://forums.allen-heath.com/t/audio-sync-lock-not-working/14446/3 "2024-01-31T06:46:47Z")

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hi Lee

thanks for the message 🙂

iv tryed all of that but still no luck ☹

jamie
