# Brand new Qu5D - Inconsistent Fader Speed

**URL:** <https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211>\
**Category:** Qu Troubleshooting\
**Created:** [2 June 2026 01:49 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211 "2026-06-02T01:49:37Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![schpeakers](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/schpeakers/32/5595_2.png) [@schpeakers](https://forums.allen-heath.com/u/schpeakers)\
**Post date:** [2 June 2026 01:49 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211/1 "2026-06-02T01:49:37Z")

</div>

Hi, I just unpacked a brand new Qu5D, and I’m seeing that some faders are slower/laggier than others. I calibrated the faders and it didn’t change anything. The lagginess also isn’t consistent — sometimes the slow guys drag more, and at other times less.

Note that I am NOT talking about the “soft close” effect, that’s fine and I like it. I’m talking about how the faders don’t all reach the destination at the same time.

This is a brand new mixer straight out of shrink wrap.

Video: [https://drive.google.com/file/d/1o-3Ecgk-HEWI-s5gSxQjYTAJWdUKU1V3/view?usp=drivesdk](https://drive.google.com/file/d/1o-3Ecgk-HEWI-s5gSxQjYTAJWdUKU1V3/view?usp=drivesdk)

---

<div class="post-metadata">

**Author:** ![alberto](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/alberto/32/706_2.png) [@alberto](https://forums.allen-heath.com/u/alberto)\
**Post date:** [2 June 2026 22:36 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211/2 "2026-06-02T22:36:58Z")

</div>

I found the same trouble.

I contacted A&H support and told me tat I require service with my local distributor in Colombia. I sent my Qu to check after 6 months waiting to know how I would proceed.

No a solution to be found, yet! 😪

---

<div class="post-metadata">

**Author:** ![schpeakers](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/schpeakers/32/5595_2.png) [@schpeakers](https://forums.allen-heath.com/u/schpeakers)\
**Post date:** [3 June 2026 14:05 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211/3 "2026-06-03T14:05:58Z")

</div>

Anyone else seen something like this?

---

<div class="post-metadata">

**Author:** ![jefrba](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jefrba](https://forums.allen-heath.com/u/jefrba)\
**Post date:** [28 June 2026 00:33 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211/4 "2026-06-28T00:33:14Z")

</div>

Unless I’m misunderstanding your comment, you’re talking about how the relative changes from each individual faders’ point A to point B are starting at the same time but not ending at the same time? Is that not expected behaviour given that all of the faders might be starting & ending in relatively different positions?

---

<div class="post-metadata">

**Author:** ![schpeakers](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/schpeakers/32/5595_2.png) [@schpeakers](https://forums.allen-heath.com/u/schpeakers)\
**Post date:** [28 June 2026 02:53 UTC](https://forums.allen-heath.com/t/brand-new-qu5d-inconsistent-fader-speed/32211/5 "2026-06-28T02:53:44Z")

</div>

In this case the faders are starting and stopping at exactly the same place, but taking a different amount of time. Some are quick, others are more sluggish.