Channel 6 not working (QU24)

Qu Qu Troubleshooting
1

Hey guy’s,
Probably going to answer myself but here goes.

Using a QU24 with analogue snake, previous engineer has made a right mess of the system and desk, on sorting it all out it appears Ch6 on the desk is buggered. Tried different channels from the snake into the channel and it’s not showing anything coming through the channel.

It’s all set up for local use and can’t see anything untoward with the routing etc.

Possible input replacement imminent? or am I missing something.

Any info would be appreciated.
Thanks
Sid

2

Maybe the channel is in a DCA group and may be muted.

3

Try plugging a mic (ideally one that does not need phantom power) directly into the desk - first in a working channel to prove it works, then into channel 6.
Can you hear anything in headphones when you solo it/ see anything in meters?
If not double check the source is local, not dSnake

    or USB

If you get something then: (You may have done all of this)

Check:
Mute & Mute groups
DCA Groups (if assigned to any, are they up & un-muted)
Is the channel assigned to L+R (or whichever output you want)?

If you get nothing with PFL though, maybe try plugging something into the line input of channel 6 (again having proved it works on another channel first)

Still no joy then it’s save settings if you need them and do a simple desk reset from the scenes screen.

If that still gives no joy you could look at a full reset…

4

Thanks for the reply folks,

Will do some more troubleshooting when im back at the venue, needed a head wobble to try other things.

Thanks again,
Will let you know if its resolved or not :slight_smile:

5

Sid…

Load Zero Out scene or “reset all parameters”.

I have a default scene saved in a high-numbered slot and on a USB stick for cases such as this. If this board is in your charge I would suggest limiting user access via permissions in future.

Good luck. It’s likely simple and a re-set or re-load should do it.