# Dante-Card does not work... completly? **URL:** \ **Category:** Archived GLD Discussions\ **Created:** [14 October 2013 10:35 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109 "2013-10-14T10:35:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![casigoreng](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/casigoreng/32/1716_2.png) [@casigoreng](https://forums.allen-heath.com/u/casigoreng)\ **Post date:** [14 October 2013 10:35 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/1 "2013-10-14T10:35:02Z")
Hello, i tried to use the Dante-Card for virtual sound check and recording but got some realy strange problems. The firmware of the card is V3.6.4 and i thing that ist the most actual version. But i have the following problems that i could not solve: 1. If i send signals of the DAW to the channels of the Card only channel 1-8 and 25-32 will receive signals. The other channels are dead. 2. No output is send from the GLD to the Dante virtual soundcard. I set up all output to direct out of the input channels. No audio. I have a 01V96 with a Dante-Card installed. If i connect the outputs of the DAW to that channels all is running fine. So i thing the basic setup would be OK. Can it be a hardware problem of the dante card? Thank you for any help… Carsten Spräner [https://www.canto-forte.de](https://www.canto-forte.de) ---
**Author:** ![bobwitte](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/bobwitte/32/326_2.png) [@bobwitte](https://forums.allen-heath.com/u/bobwitte)\ **Post date:** [14 October 2013 15:39 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/2 "2013-10-14T15:39:26Z")
You didn’t mention the Dante Controller application and settings? I assume that you are using it and all channels are being routed correctly? Also, the Dante Controller now indicates whether audio is being passed on a Dante Channel - very useful for trouble shooting. Bob GLD80, AR2412, 2xAR84, Dante, GLD Remote ---
**Author:** ![casigoreng](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/casigoreng/32/1716_2.png) [@casigoreng](https://forums.allen-heath.com/u/casigoreng)\ **Post date:** [14 October 2013 15:56 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/3 "2013-10-14T15:56:34Z")
I used DANTE-Contoller Version 3.4.2 (not realy shure!) to set up the routing. The DVS ist set up to 64 channels. All channels from the DVS are routed to the A&H channels. This way only the first 8 channels arrived in the GLD. I set up nothing special for the other channels. Than i tried to set the output of the DAW to Channel 25-32. This channels also arrived in the GLD. I didn’t got any channel from the GLD into the DAW nor in the 01V. Nothing leaves the GLD. This was does not work at all. When i’m back home, i will check the versions of all components. But im quite shure i checked it to be all up to date. [https://www.canto-forte.de](https://www.canto-forte.de) ---
**Author:** ![casigoreng](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/casigoreng/32/1716_2.png) [@casigoreng](https://forums.allen-heath.com/u/casigoreng)\ **Post date:** [14 October 2013 16:08 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/4 "2013-10-14T16:08:38Z")
Signal… Do you mean this as described here [https://dev.audinate.com/GA/dante-controller/userguide/pdf/latest/AUD-MAN-DanteController-3.4.x-v1.0.pdf](https://dev.audinate.com/GA/dante-controller/userguide/pdf/latest/AUD-MAN-DanteController-3.4.x-v1.0.pdf) on page 35? I will check this. Thank you! GLD 112, AR2412, AR84, DANTE [https://www.canto-forte.de](https://www.canto-forte.de) ---
**Author:** ![bobwitte](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/bobwitte/32/326_2.png) [@bobwitte](https://forums.allen-heath.com/u/bobwitte)\ **Post date:** [14 October 2013 16:28 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/5 "2013-10-14T16:28:51Z")
Yes - troubleshoot with the Dante Controller capabilities to determine possible set up issues in the system. Good luck Bob GLD80, AR2412, 2xAR84, Dante, GLD Remote ---
**Author:** ![casigoreng](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/casigoreng/32/1716_2.png) [@casigoreng](https://forums.allen-heath.com/u/casigoreng)\ **Post date:** [15 October 2013 07:44 UTC](https://forums.allen-heath.com/t/dante-card-does-not-work-completly/2109/6 "2013-10-15T07:44:24Z")
I checked the versions. My DANTE-Controller is now V 3.6.4 and i have a Signal on all DAW-Channels 1 to 30. But there are only Signals in the GLD on 1-8 and 25-30! Very strange!! The other direction GLD-\>DAW doesn’t have any signal on any channel. I will send the DANTE-Card back to the dealer. I realy think it is a hardware problem. If i get a new card i will post my experiences. GLD 112, AR2412, AR84, DANTE [https://www.canto-forte.de](https://www.canto-forte.de)