Hey folks!
I will write support as well, but we’ve discovered, in a very repeatable way, that recalling a scene in director that has a custom midi cue does not cause the midi to be triggered. Recalling that same scene from the mix surface does issue the midi bang on go. I just confirmed this with multiple scenes being recalled from either director (on surface pro 4,) and then recalling that exact same scene on our c2500. The behavior was consistent across each recall attempt at either location. Running v1.81, latest version of director.