GigaACE card Failure

I have a gigaACE card that I lost all link connection with. I know my cables are good. All my clocking is set up correctly. The Dlive recognizes the card, but no amber link lights are present near the ethercon ports. Do I have a bad card?

Hi @hihosilvey,

Sorry to hear you are having trouble with this.

This sounds like a possible hardware issue.

Please submit a ticket at https://support.allen-heath.com/ so that we can resolve this for you.

Kindest Regards,
Nicole