Hi.Thank you so much for the information on this issue.After I replaced the element and rearranged the jumper, the remote loaded in 10 seconds. I tried to return the jumper to its original position, then the problem returned. After the new position of the jumper, the system does not load as fast as before, you have to wait 5 seconds, after which the system starts, it used to be faster. Please respond, who did the same procedure, how does your remote control feel after these actions? Does it fail you more?I don’t want to get into a situation where it doesn’t start before the concert.
Hi Andrey,
please let the Jumper in the new position. I got these Instructions from my local support and service distributor. He had some GLDs in past with the same problem you had described.
Only the two things (Battery replacement and set Jumper to new position) will fix this Issue.
I had done this procedure about one month ago and my GLD-80 works perfectly. I think the boot time is the same as before.
I had the same problem on a GLD112, noticed the battery, pulled it and it was at less than 10% the labelled voltage, so I replaced it, and that wasn’t sufficient to fix it. I moved the jumper as described here, and that did allow it to boot. It had some old settings saved, but I didn’t get into many details with the church I got it from, and I’m handing it back over to them tomorrow.
It seems to be running Linux. There are PS2 connections on the motherboard, so I wonder if there’s anything to be gained from trying to get to a terminal.
I appreciate the explanation about ALWON, but it still doesn’t make sense to me. The mixer is plugged in, but it’s not on, and doesn’t come on until I hit the external switch.
How was it coming on before the jumper was set? Was there something else turning it on? Is that something else now broken?
contact the product support, they will help you with your questions
Hey guys I have two GLD 80 boards and now both of them have done this issue but I fixed it both times I made a video for anyone else that has this issues
Thank you Thank you Thank you!
Was just about to give up on my GLD 80. Mawo…your instructions were perfect and worked like a charm.
All the best!
Thanks Mawo, Dakotahh and all the others!
I am also an IT systems engineer and I think I understand where the problem lies.
We have all probably used our devices relatively little in the last few months and therefore the CMOS battery has completely drained. It may also be that the pre-installed KTS-OEM 2032 coin cell has simply reached the end of its life.
In any case, this jumper only ensures that the system is allowed to boot even if the battery WAS or IS discharged. Since the system is currently in error status “battery empty”, it can no longer boot up. This could be persistent due to an entry in the BIOS or CMOS “battery fault = 1” or similar.
By setting the jumper this check is skipped and the system may boot anyway.
Seems to be an error in the default configuration of the GLD - with this the system can no longer boot even after changing the CMOS battery.
It is also explicitly mentioned that this may increase the boot time by several seconds. (Note the attached screenshot from the manual!)
Best regards,
HP
Tengo una gld-80 que tiene en blanco la pantalla , al encenderla no se visualiza nada ; ni el logo del fabricante .
Cambié la batería, cambié la memoria RAM y sigo teniendo el mismo fallo de arranque .
El board que tiene dentro es Fujitsu d3003-s12.
¿ se puede cambiar la motherboard ?
Como se puede cargar el software en otro mSSD
I noticed the link for the motherboard manual earlier in this thread is not working, so here’s another source for it:
https://www.kontron.com/download/download?filename=/downloads/datasheets/d/d3313-s-mitx_20191203_datasheet.pdf&product=157710
Jeff
The ALWON Jumper bypasses the battery incase of failure.
https://manualzz.com/doc/25583510/technotes-v1.4-mini-itx-industrial-mainboard-d3313-s1--s2-
Page 61
I curious what would happen if you just used the jumper and didn’t replace the battery. Something else seems to be going on here and I’m not sure what it is.
Chadd, I just rearranged the jumper today - everything worked. It took a little longer to load, possibly due to a disconnected lan wire. The time and date were reset, at first glance this is all, I haven’t looked at it in detail yet. The layers of the show are all in place. I have GLD112-inside there everything is the same with 80.
Many thanks to all those who found this simple solution! And a huge minus in the karma of developers!
Hi Guys,
I’m having the same problem on my GLD-80, but sometimes the screen even has coloured lines on it (please see example). My biggest issue is that my SBC looks different to the one in the examples, hence I cannot find the correct jumpers to start troubleshooting, bios recovery, etc.
Has anyone had the same problem? Is this perhaps an earlier version of the desk?
I suspect the bios to have an “auto start on power” setting which tells the main board to boot whenever power is present. A drained battery may cause that option to be “forgotten” due to the loss of battery voltage.
Seems to me that the jumper is that setting in hardware form. Not to override a battery check.
Regards,
Rob
Adriaan; Our GLD 80 at church has that same SBC. Ours is a chrome edition, so from that perspective I would think it is a later version. No idea if yours is a chrome edition or not though. Ours gets those coloured lines while it is booting up as well, but doesn’t seem to affect it otherwise so I can’t help you there.
I’m really glad this thread exists. Thanks to all who figured this out and wrote out instructions! The instructions posted by Mawo on the first page were absolutely perfect!
In my case, I had an older motherboard than the datasheets that were linked. So I managed to find the right one:
The jumper on my board was also already set to the correct position, however it still refused to boot with the dead battery. I figured why change it when it appears to be fine after a battery replacement.
My next time opening this board, I plan to pull a block level image of the SSD and see if I can replace it with a much larger capacity SSD. I’m really concerned about the 2gb SSD write cycle limit. A 32gb or 64gb SSD will have a much better write cycle, even if data is only taking up 2gb. Then I can do a factory reset of the board and have a clean image of an SSD. I doubt that Allen-Heath would provide us with a new image or SSD, especially since this board is EOL. But I’ve been wrong before.
I just wanted to thank everyone for contributing to this thread. I was having intermittent boot stalls (white screen) maybe every 10th reboot on my purple GLD 112 (purchased new in 12/2023). In my situation, the console would refuse to boot BUT after power cycling it always booted.
My GLD uses the second ‘motherboard’ mentioned in this thread, the D3003. FWIW, the Always On (ALWON) jumper was set at the factory to the “Forced Power On” setting, so I just popped in a new battery and the system booted fine.
Time will tell if my intermittent boot problem has been fixed. I really appreciate everyone sharing their experiences.
Thanks to everyone who contributed. I changed the battery and the jumpers and everything is working now. Although I created another small problem. When I was removing the Torx 8 screws from the case, some fell and I lost 1 of them. It’s bugging me to be missing 1 screw in the case. Does anyone know the exact size or screw used? Would love to replace it.