Having trouble setting up the QU-16 to control pro tools!!

Hello guys, I hope you’re all doing well.
I’ve been trying for hours to setup the qu-16 as a control surface with pro tools and I’ve been going crazy.
I followed the instructions on the pdf and all I got to do is for whatever fader I move on the board, only one fader moves in pro tools, in only one channel, I don’t know if I have to assign each channel on the board individually, honestly this has been really hard for me and I’ve tried everything by now…
I already got to record and playback but now I want to be able to mix with it with the motorized faders.

If any of you could help me with the setup I would highly appreciate it.
Thank you very much.

Regards