We are using A&H approved ProPlex for our snake runs and basic shielded/stranded cables for the other patching (ie. wireless router, editor computers).
Should we be upgrading those to tour grade as well?
I have not experienced the issue the OP is describing and do not want too. So if changing cables will help prevent, I can certainly do that…
I had once an issue with my IDR32 - it was an error of the network board - the idr32 was replaced quickly with no problems. But, of course, ruined my gig.
BUT to be honest - i dont think you find any brand that never had any desk-failure.
I had an issue once or twice where the surface was not responding anymore - but found out the error was in front of the desk - and the cause was an false ip setting on one of my laptops.
Hardware issues can happen - but i can assure you that there is no general problem with ilive hardware or software.
@ tendersound: The second problem you mentioned with faders not responding… I know it. Had the same thing on a T80. Maybe the Cat.6 cable was to blame, but I sincerely doubt it, since the problem did not go away with any number of reboots both on iDR32 or T80. Levels were “glued” to the bottom, faders were freely moveable but ha dno effect on the levels. ALL of them! The levels were not changeable by editor on my notebook attached to the surface. Got me really into trouble. What resolved the situation was a tried infield reflashing of the firmware. It didn’t work, the editor responded with “update failed” or similar, but after the following reboot, everything worked just fine.
Jens. I know exactly what you mean. That is a show stopper. I had to mix on a laptop which is no fun.
Have you had the problem since?
P.s. every one used a brand new cable from I live to idr with no problems. On the other hand rhe gig the day before I used all my cable and had no problems so…um yeah doesnt say much which bums me. Wish there was a permanent fix.
I know bashing the company can be wrong but I trusted heath to not give me problems it never has in the past…so whats stopping me from getting an x32 and saving bucko bucks now… its a real let down when bad stuff happens at a gig with mixer.
Hmm…it must be broke!
Well a hard down fader is better than a hard up fader…
No one for A&H to comment on this?
Any insight A&H?
@tendersound - what did A&H say?
Equipment alone never gives someone a bad rep.
Bad reps come to people who don’t plan, have spares with them or build redundancy into their audio systems.
Millst. Simmer down and throw a shrimp on the barbie. Not all of us can have two ilives on hand.
Im waiting for AH to return my message.
Hmm…it must be broke!
millst is from Ewe Zulend mate…maybe you could get him to thrown a sheep on instead…oh and they’re prawns not bloody shrimp…Cheers…
T112|iDR48+ACEcard|Laptop|iDR16|iPad|iPS10
No, this hasn’t happened again since. But I lost that job as I heard recently to another company. A job I did four years in a row.
3 things, if you are loosing connection with wifi then sometimes if you push a fader up on the ipad it might not instantly move the faders on the desk, there may be a few seconds delay and then the faders move. If this is the case then it is due to bad wifi reception in the venue and not anything to do with the console. Wifi doesn’t work everywhere believe me.
The second thing could be accidental channel ganging this will make faders follow each other and move on their own.
Thirdly did you have your ssid hidden and network password protected? Someone could have been messing with you 
Like I said before. No router being used at all. This was all hardwired.
The only two pairs of channels I had ganged like always are the ipod pair of inputs and my main L R bus . Never have had issues before with that. So why would it mess up on just one gig? Just curious.
Hmm…it must be broke!
quote:
Originally posted by millstI’ve had this before when using an iPad or iPhone to control over a slightly dodgy IP link. Its highly likely to be a dodgy Ethernet connection.
Try replacing the ethernet cable with a known good one and see if that resolves your problem.
Again, is not very kind to flame the manufacturer of a product, when in this case, it may not actually be anything to do with something they supplied.
I think this post still stands. You should be working with A&H to disgnose the problem, not slating them off in public before you’ve diagnosed the problem with them.