IP8 first page always ERASED

hello everybody.
I’m using a bounce of IP6 for IEM monitoring, plus a single IP8 as a side-fill controller from my stage position (I’m a keyboardist).

every day I switch on the system and I connect my IP8, it doesn’t work. It shows the 1st page as “lost” (completely blank) and all the other pages are inaccessible.
when I connect to the Mixrack I see this IP8 has one single page configured (quick config), so I reset to 6 pages. at this point, the 1st page is still blank but all the pages are accessible, and they are correctly configured. in this case, I only have to reconfigure the faders and knobs of the 1st page.
for my comfort, I’ve chosen to leave a single 1-fader configuration (mix fader of the side-fill) on the 1st page, so I can be quick enough and avoid frustration.
every time it’s like that. there was no time when this issue didn’t occur.

please help!

Hi alanpower,

Is it possible someone is recalling a Scene with different IP8 settings? Perhaps a start-up Scene which gets recalled every morning?
Try switching the IP8 settings to SAFE in the Scenes / Global Safes screen and see if the problem persists.