@MikeC
Possibly not accidental. But not telling folks it was changing is odd.
Now it could be because they are in the process of installing new mikes and acoustical panels to reduce echos and reverb issues.
Yes, the audience is mostly on the main floor, while we and sometimes a few people are in the balcony.
The balcony has pretty much the same coverage but tends to be louder than the main room below.
We do what we can do to run sound. It would be impractical to do it on the main floor.
And very hard to move as the snakes have been upstairs for long before the current pastor, MD, or volouteers arrived.
Making mix tweaks is silly no matter what, because the audience does not care and cannot tell what is ‘good’ sound.
But they do complain when they cannot hear, and understand, the orator, which IMHO is the key thing for a church to fix.
We have extreme EQ in places just to stop the feedback problems. The A1 wanted to lower the cut at some freqs but I hope he found out that does not work well when the system whined two weeks ago and we still did not have the SPL for optimum intelligibility which I had computed at 15dB over the background noise from HVAC yada yada.
The MD has an IPAD and has done things from the stage. I think I also some him walking around checking and tweaking from various places in the main floor area a couple of times.
No argument about our people issues. Although I might have said management style issues, or team issues.
But I suspect that many (most?) churches have their own issues too. Things are certainly done differenly from when I was working in the real world for companies both big and small from govt, private, and unis too. Well maybe not that different from some govt agencies and most unis:)
On the music side the MD does a great job. And he is as competent as others on using the Qu, probably much better. For setting it up maybe less so, but he does have a good ear for the sound quality. Perhaps too good. He has big subwoofers somewhere (under the stage?) which I doubt anybody in the audience cares about. Keep in mind this is a conservative church not a venue for rock bands.
The weird thing was that I did not see a place to sign in at all. Never entered any password. I would have expected to see that else how could anybody ever sign in? But I was able to access the scenes okay. That was what made me think the Qu was not turned off properly.
I am sure the mystery will clear up later. If we are demoted to basic user so be it ; but there will come a time when we need to change something but wont be able to do it. I always had to increase the gain on the RF mike used on weds nights by 20dB for the audience to be happy. I could raise the fader 10dB but that would have been marginal and no way to do more if the orator were low that night. Once with Q&A in the audience I had to raise mikes they took around to the attendees and occasionaly raise them a lot more so the questions could be heard. Random audience people do not always hold the mike up to their mouth and talk normally:)