We’ve just bought a SQ-5 to replace a Soundcraft ui24r in our church. It’s been mostly straightforward but we have one big issue which is that the output level for the stream mix which goes via USB to a PC running OBS is really low. The mix fader is above zero and we have added about +10 gain in OBS - neither of which I want to do.
Can anyone suggest how to boost the output volume on the stream mix?
Thanks
What mix are you using and how is it set up in the mixer?
Have you double checked your usb output patching?
How did you have the Ui24 set to feed OBS?
Hi - I’m not deeply technical on this stuff so forgive me if I don’t give you the exact info you need.
We’re using mix 9 - main L/R is patched to USB 1&2. Set to pre-fader.
On the ui24, we didn’t use USB multitrack but used stream aux out to 3.5mm mic input to a teradek vidiu encoder.
Your problem is one of the most frequently discussed here, and A&H addressed it in an article, among other things:
Perhaps the most interesting solution for you could be to use a (potentially ineffective 1:1) compressor at the end of your USB recording path, which you can use to boost this mix by up to 18 dB.
This kind of leaves me confused……”We’re using mix 9 - main L/R is patched to USB 1&2. Set to pre-fader” Are you wanting to use a the main L R mix out as the feed to OBS or mix 9?
If your wanting to use the main L R mix house mix ( that can be the easyist but not always the best) I would set up a matrix mix out with the main L R feeding the matrix. Doing that will allow some separate processing and level adjustment to OBS.
Using a dedicated mix to feed the live stream is better as it can adjusted / mixed to better suit listening to the service at home on a computer or phone. How to set up a dedicated live stream mix has been with different options has been posted here many times.
What ever the feed source to OBS is you need to double check that it is patched to correct channels for OBS to see.
As mentioned a compressor is place you can add some extra gain and actually adding some compression to the live stream feed is not a bad thing either.
Sorry - I realised having re-read it that this doesn’t make sense!
We have a separate dedicated mix out to OBS which is Mix 9 pathed to USB 1&2. I’ll check when I’m in the building tomorrow that patching isn’t wrong. The fact that I’m getting audio into OBS makes me think the stream mix is being sent.
Thanks - looks like some options to try here.
One thing I wanted to check, adjusting the Direct Out levels - can you provide an idiot-proof guide to doing that please? And, if I do that, can I do it for the USB output independent of LR output? And the same re 1:1 compressor - will that just affect the stream mix rather than LR or other mixes?
Thanks
Direct Outputs would only be useful if you wanted to record each input channel separately for a later mixing.
They have no function when creating a live streaming mix within the console.
Each compressor only affects the mix channel it’s included in.
Therefore, the compressor of your separate stream mix has no effect on the Main LR or other mixes.
Yea the direct outs have no function in what your needing to do.
Even with the low volume level have you confirmed that what your hearing is actually the mix 9 audio?
To confirm the routing go to the signal generator menu and send pink noise to the aux 9 output and listen for it in OBS. Select the set up menu and then the audio tab and then signal generator.
I’m assuming you have the mixer configured for at least 9 auxes…..?
