# Network error server connection

**URL:** <https://forums.allen-heath.com/t/network-error-server-connection/24771>\
**Category:** Avantis Troubleshooting\
**Created:** [2 March 2025 18:43 UTC](https://forums.allen-heath.com/t/network-error-server-connection/24771 "2025-03-02T18:43:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BigE](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@BigE](https://forums.allen-heath.com/u/BigE)\
**Post date:** [2 March 2025 18:43 UTC](https://forums.allen-heath.com/t/network-error-server-connection/24771/1 "2025-03-02T18:43:49Z")

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![IMG-20250302-WA0000~2](https://us1.discourse-cdn.com/flex002/uploads/allenheathdigitalcommunity/original/2X/1/1256fce5d720e6674d6aa99d4e3b646425d58827.jpeg)  
Can anyone shed any light on the last error message, connection lost to unit- server side.

Can I safely assume the issue was not with the Avantis. Not sure what the other internal errors are was not on site at the time pic was taken and sent to me

Avantis full,connected to 3xDx168’s via Dx hub. No loss of audio or desk function.

Many thanks in advance.

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**Author:** ![steffenromeiss](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/steffenromeiss/32/2684_2.png) [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)\
**Post date:** [3 March 2025 11:54 UTC](https://forums.allen-heath.com/t/network-error-server-connection/24771/2 "2025-03-03T11:54:44Z")

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It’s related to the control network only.  
The DX audio network doesn’t use IP addressing.

If you feel unsafe, you can contact the support.

> **[Allen & Heath](https://support.allen-heath.com/hc/en-gb)**

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**Author:** ![BigE](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@BigE](https://forums.allen-heath.com/u/BigE)\
**Post date:** [4 March 2025 02:46 UTC](https://forums.allen-heath.com/t/network-error-server-connection/24771/3 "2025-03-04T02:46:43Z")

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Thank you, I felt sure that what it was but like to ask just in case. Will check it through next time I’m in.
