New firmware

Sweetwater has prices listed on their website.

Based on that, if the base prices for the regular Avantis/Avantis Solo without Dpack is $XXX dollars, it’s an extra $1000 ($XXX+$1000) to get the Dpack - which is the same upgrade price as always. It’s $XXX + $2000 to get both the Dpack and the RUFX preinstalled ($1000 more than just getting the DPack alone).

If you already have an Avantis/Solo and want to upgrade to the RUFX card, it seems to be a $2000 upgrade.

I know with the DLive, A&H initially offered the RUFX card at a discount from the normal retail price for those that wanted to upgrade their already had a Mixrack without the card. But given that it seems that the RUFX card is always going to be an option (it’s not preinstalled on every single unit like it is on the DLive), I doubt there will be a similar discount for the Avantis.

I don’t know where you got that idea, but the Avantis Dpack was never promised to have ALL of the same processing as the DLive. Yes any update to the Avantis DPack offerings are free (you are getting the channel/buss upgrade for free right now for example), but the DLive has always had more FX and plugin options than all of the other console options - and rightly so because it is the flagship console for the company.

It’s advertised as “get additional dLive processing”, not “get limited dLive processing” or even “get selected dLive processing features”.

Also, up until dLive 2.0, dPack unlocked all plugins and FX from the dLive (apart from the Rotary Speaker and the Pitch Shift, which arguably don’t really play a large role in real life mixing jobs and the MB3/MB4 which can be replaced with a Dyn8 instance).

Now with Avantis 2.0, that’s the case again, so I don’t think it’s super far fetched to believe that, while dLive surely is the flagship, the Avantis is the middle class product that can be upgraded to the same quality processing, leaving enough distance in the market to the dLive with higher quantity processing and other useful features that the Avantis will never have.

I still don’t think that I fundamentally misunderstood A&Hs product hierarchy, and Avantis 2.0 and the RackUltra FX card for the Avantis are also no exception to this rule.

That is correct.

But taking that sentence and assuming the Avantis comes with all DLive processing is like hearing a commercial for some technology that the “Artemis space program uses” and assuming you get a spacecraft with your purchase.

What actually comes in the Avantis Dpack is no secret. The marketing materials have always been very clear what is included in the purchase. https://www.allen-heath.com/product/avantis-dpack/

I’m not entirely sure what your point is here. If it is that Allen & Heath never made the exact promise that dPack unlocks the exact same processing features as the dLive without any further cost ever, then yes, of course they didn’t, you are right.

If your point is “never ever trust your tech suppliers and business partners because while sometimes it might seem like something is a good deal, you should always expect them to use phrasing technicalities to turn it around” then I might still agree, but this is not necessarily the way I want to be treated.

I never assumed the Avantis comes with all dLive processing, I assumed that the dPack is the upgrade for the Avantis to make it match the dLive in terms of processing quality. I assumed this because this is exactly what it did at that point and it is exactly what it does today, minus RackUltra FX.

Again, I’m not sure what point you’re trying to prove. Are you seriously trying to say that when you make an investment as high as these mixing consoles cost, you’re not at all taking into account the track record of updates and new features a manufacturer delivers during the lifetime of their products?

What about hardware support? If we’re splitting hairs like you are, any update to any console ever hasn’t been promised in the marketing materials. Hardware support beyond warranty hasn’t been promised in the marketing materials. Yet we make these $10k+ investments; because we trust our business partners to not leave us standing in the rain.

A&H did exactly this for the dLive when they introduced RUFX and dLive 2.0 (fulfilling the unspoken promise of long term updates) and they did it again with the new Avantis update.

Like I said in my last post, I still don’t think that I fundamentally misunderstood the product hierarchy and I still think that I was rightfully disappointed in terms of support trust when RUFX came out. And I think everyone who only got their Avantis a few weeks ago like @JamesHost is rightfully disappointed, too.

Trying to reason with you is like talking to a brick wall. If you are upset that the Avantis dPack doesn’t come with every DLive plugin, that is your own fault. That has NEVER been a promise from A&H and the A&H marketing materials are very clear on what the Avantis dPack includes. I don’t know what else to say to make that clear to you, so I will simply stop trying at this point.

Good luck……

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Avantis dPack does come with every dLive plugin.

Like I said, I couldn’t really see what point you were trying to make here. If this was about proving that I’m wrong and you’re right then, first of all, I can’t see what could be gained from this, second I respectfully disagree for the reasons stated in my last post.

I’m fine with leaving the discussion where it is and going back to a normal, supportive forum conversation.

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Again… brick wall. You are either really off your rocker or you are just trolling now.

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