No Output from QU-SB USB-B to Macbook Pro

I have a QU-SB (Firmware Version: QuSBUpdtV1_95_4561) connected to the a MACBook Pro (MAC OSX : 10.14) with Logic Pro X (Version:10.4.2) software. The Macbook recognizes the QU-SB as an input source in the sound preferences of MACOS-X but in spite of assigning the right inputs to the tracks in Logic Pro, I dont get any input to Logic Pro. I did one recording earlier when I did get an input but was very very low, I had to amplify it almost 100db to even get to hear something, this time around the track output is zero. Any idea what is wrong with the setup??

Hi Ravi,

Please start a ticket at support.allen-heath.com and I can help work out why this is happening.

Thanks!

Alex