no sound when i playback from the iTunes using the qu24

Hi…
I’m having a problem with my qu24, I’m not receiving any sound if I’m playing iTunes but on my DAW I do get sound.
another problem is that when I’m mixing using my qu24 the faders change the key of the plugin I’m using and I have to replay it again…

Plz help!!!

iTunes will use the operating system default audio output, is that set to the Qu24?

The QU24 will be sending data to your DAW to indicate the fader positions, (probably via MIDI but I don’t know for sure) and your plugins will have been set to listen to this.

Chris