Not to hijack the thread but coincidentally the exact same thing happened to me last night. This time it is the bass that’s missing.
Also available at FOH and monitors but nothing recorded, not even the hiss you usually get with blank channels.
Recording was done to the Qdrive (Sandisk extreme pro 128 Gb). Direct out source was set to Post preamp, Follow fader off and Follow mute off. USB audio was patched 4 to 4.
@ MartinW : do you happen to remember whether or not your lead-vox channel was muted at the time of starting the recording ?
For my issue, that’s the only thing that comes to my mind. As we were at a small pub the FOH tech had muted the bass in the PA when I started the recording.
We used 11 channels so in prepping the system I also muted (recording)channels 12 thru 18 and they are also empty. (not entirely true btw as I had 17 + 18 linked to ST1. Lots of hiss and a 1 to 1,5 sec delayed crosstalkmix of the mains there).
The above may lead to the conclusion that “muted at the time of the start of the recordingsession” channels simply will not record anything…
The routing under QDrive Multitrack was all mapped correctly.
I didn’t have the USB drive connected so all buttons were non-functional.
I’ll try with the drive connected tonight to see if that changes the routing - I’m not expecting it to.
If that looks ok I think I’ll raise a query with support.
Just realised that I commonly have one track muted at the start of recordings, 'cos in one band the keyboard player also does a second guitar, and that amp has some hiss on it when not playing.
Yep, I’ve just tested that too. In fact, I’ve tried to corrupt the recording in all possible manners but as long as the direct outs are set to post preamp and the follow mute and follow fader are off it keeps recording no matter what. Which still doesn’t explain why my basstrack was/is missing.
Ok, so I did another gig with the Qu-SB last night and without changing anything to the recording setup it recorded 2 one hour sets of 11 tracks without any problem.
I reported the problem to A&H and they seem to be baffled also. It’s said to be forwarded to the softwareteam so I hope I’ll hear back some time soon.