# Phantom Power on Insert Return Keeps Turning Off
**URL:** https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286
**Category:** dLive Troubleshooting
**Created:** [29 December 2024 16:12 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286 "2024-12-29T16:12:54Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@theotherdave](https://forums.allen-heath.com/u/theotherdave)
#### Post date: [29 December 2024 16:12 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/1 "2024-12-29T16:12:54Z")
I’ve got a SansAmp Bass Driver inserted on, predictably, the bass channel via a couple sockets in my surface. The socket where it comes back into the board is patched to Ins A return on the relevant channel, but nowhere else. Every time I turn the system on, even if I recall a show, I have to reenable phantom power for that one socket (via the I/O screen since the Ins A screen doesn’t have phantom power buttons). Every other socket — including the TB mic which is also a surface socket — remembers its phantom power status. The only difference I can find is that the socket in question is _only_ patched to an insert return.
Is there a secret “remember phantom power settings for sockets that aren’t assigned to an input channel” setting somewhere, or am I just missing something? I didn’t see anything about it in the release notes.
This is with an S5000 hooked up to a DM64 all running FW 2.0 (with a UFX card, if that matters).
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### Author:  [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)
#### Post date: [29 December 2024 16:56 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/2 "2024-12-29T16:56:22Z")
That depends on the settings related to show or scene recall.
Do you use a startup scene?
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### Author:  [@theotherdave](https://forums.allen-heath.com/u/theotherdave)
#### Post date: [29 December 2024 17:36 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/3 "2024-12-29T17:36:14Z")
I don’t. I’m more or less the only person who uses the system so I hadn’t thought there was much need for startup scenes.
Should I be using them?
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### Author:  [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)
#### Post date: [29 December 2024 17:56 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/4 "2024-12-29T17:56:01Z")
Which firmware version?
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### Author:  [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)
#### Post date: [29 December 2024 18:02 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/5 "2024-12-29T18:02:52Z")
OK, I believe that’s a bug. I can reproduce it with Director.
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### Author:  [@theotherdave](https://forums.allen-heath.com/u/theotherdave)
#### Post date: [30 December 2024 18:53 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/6 "2024-12-30T18:53:33Z")
Nuts, I was hoping I’d just missed something. Oh well…
Thanks for confirming I’m not crazy though! ?
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### Author:  [@msteel](https://forums.allen-heath.com/u/msteel)
#### Post date: [6 January 2025 14:04 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/7 "2025-01-06T14:04:25Z")
I wonder if patching the preamp to an unused input channel as well as the return would be a workaround?
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### Author:  [@theotherdave](https://forums.allen-heath.com/u/theotherdave)
#### Post date: [19 January 2025 19:50 UTC](https://forums.allen-heath.com/t/phantom-power-on-insert-return-keeps-turning-off/16286/8 "2025-01-19T19:50:02Z")
IIRC, yeah, that solves it. I just don’t always have a spare channel (at least not in the FoH channels… there might be a monitor channel I can drop though). If I remember I’ll double-check next rehearsal.