Qu 24 does not boot (no log in screen)

Qu Qu Troubleshooting
1

Hello. This morning at our church, the QU24 came up with a display “Qu-24” and then below “Allen&Heath”. It gave us no log in screen.
Re-powered it and left it for a while. Then did the reset, which cleared all illuminated buttons.
Still nothing.
Can someone advise me the next best step.
Many thanks
Neil

2

Smaller photo of the screen before and after the reset as the first was too large

20191103_124418v2.jpg
20191103_124418v2.jpg1024×768 89.9 KB

3

Hi Coops,

This is likely to be a hardware issue rather than software.

Please contact your local distributor to arrange a service. You can find their details here: https://www.allen-heath.com/where-to-buy/

Thanks
Alex