hello, i have a qu-32 that keeps on disconnecting when using mixing station app. i have tested the ping from router to qu-32 and from mixing station (phone app) → qu-32, both produced 0 packet loss and <5 ms latency. does anyone encounter this issue? how to fix this?
here is the screen recording: https://imgur.com/gallery/SS8vMUV
Are you on an unpaid (demo)version maybe ? I seem to remember that does what you’re describing.
How is the connectivity with the Qu-Pad app ?
Giga
I agree with Giga , test with the QU-PAD app, also if you loosing WiFi try using the 5G if possible. Hope that helps. Happy Holidays!
i think it’s not wifi issue, i tested with ping twice (1 from my device and from the router) and no packet loss. No issue when using qu-you app. using qu-control only display blank screen. i also tested with the paid version, but issue still persist. No one have/can bring an ipad here currently, so i can’t test it right now.
Huh ? That’s not Mixing Station is it ?
Giga
no, that is qu control. the mixing station is from imgur above.
I have to ask…have you set up the QU Control APP on that device.
QU Control needs to have the control blocks set up before they will show up
on the screen.
no, i havent set it up. I guess thats the problem for the qu control. I’ll try the qu-pad app first to see if still disconnecting.
QU Control need to be set on each device that is used on. The settings stay with the device. The only mixer that has on board QU Control is the QU Pac.
As mentioned use a 5g connection and hiding the SSID name broadcast helps some as well.
Setting a static IP on on the mixer is a good idea as well.