QU -DRIVE RECORDING-ERROR:Medium type not supported or invalid medium!??

Qu Qu General Discussions
1

Hi,

I did a QU-Drive multitrack recording yesterday of a band using a QU16 at a venue. The hard drive is my regular one that I use with my own QU16 and QU-PAC and have done over 50 multitrack recordings with it and had zero issues with it. However, when I tried to load up the recording in Cubase today I had the following message :- Error: Medium type not supported or invalid medium! I tried loading various previous tracks from the hard drive and they are all qorking fine and it appears to just be the recording I did yesterday that won’t load!? All three desks are using the latest firmware.

Any ideas why I’m getting this message and can’t load yesterdays recording?

2

Does playback of yesterdays recording on the desk itself work ? In other words, did you accidentally forget to shut down the desk the proper way ?

Giga

3

I’ll check tomorrow! I could well of not turned it off correctly. I could also have forgotten to press stop before I turned the desk off :frowning:

4

Then you might just need to recover the files . Don’t do anything drastic like move things around on the disk etc.

5

How do I recover the files?

6

https://allen-heath.helpserve.com/Knowledgebase/Article/View/1126/201/why-do-my-qu-drive-recordings-appear-corrupt

7

Huge thanks Bob! This has worked perfectly and has saved the audio for a wedding video!!

8

's Ok - it’s what the KB is for :wink: