New here and glad to be aboard.
I cant figure out why my qu pad app is not connecting to my qu-16.
I configure my airport as a new network and plugged it in to the qu-16.
I connect my ipad (1) to the network and launch qupad. it doesnt see my qu-16 and only lists demo or other as two selectable options.
DHCP was enabled on the qu -16.
what am i missing?
Many thanks
One obvious thing. Did you go to settings on your iPad and select your airport as your wifi?
we use airport express routers with our GLD mixers. We have found that setting the mixer IP address manually to work with the express (10.0.0.X) gives us better results than DHCP. The routers has been very stable for us, but less flexible.
Hope things get figured out for you.
I must be honest, at the beginning I bought an Airport Express, but could not get the iPad to connect for love nor money. I tried with DHCP enabled and manually inputting the IP address. I ended up buying a Virgin Super Hub, that worked immediately and has been excellent ever since.
Thanks
Lee
I spent a couple of hours with a fellow Qu-16 user trying to get his old Airport Express to work. His was the older kind that can plug directly into the 120V wall outlet. We never did get it to work. He stopped on his way home and bought a new one for $99.00 and it worked right out of the box.
I attached step-by-step instructions on how I set mine up to this post. I’ve never attached a document so I don’t know if it will work.
Airport-Setup-For-IOS-Remote.pdf (364 KB)
Thank you for the timely responses. I have attempted to manually set the AI with no luck. It is one of the older airports that can plug directly in. I will try the above manual settings and sets for remote setup but i have a feeling that it wont take.
Another newbie question here if ok as it is a simple one - can i pad the inputs on the preamps? i am trying the qu-16 with a mic’d up drum set. the tom mics (beta 98’s 48v) are super hot and at times clipping. I am sure there must be a way but i dont see it.
great group here. many thanks
The Pre Amps are a padless design so there is no -20db button you can press. Witha digital board you have more headroom before clipping so you should be okay, what you could do is, rather than use traditional female XLR to Male XLR mic lead, use a female xlr to jack instead. By using a jack and plugging in to the line in input you are essentially padding the signal by around -10db if my memory serves me right?
Correction, if they’re condenser mic’s my fix won’t work as phantom power only works with 3 pin xlr not TRS jack, i think?
I tried following the airport setup instructions and again the qu app doesnt see the qu-16.
at a loss here.
I wonder if the AP is simply not broadcasting the mixer name? Try selecting ‘Other…’ when the app is launched, and type in the IP address of the mixer:
Hope this helps.
Checking now - with DHCP enabled the IP listed at the bottom of the diagnositics screen is blank - no address?
That suggests the AP is not allocating IP addresses as it should. Please contact either our local distributor or the UK Support team by opening a ticket here, they might be able to guide you through the AP setup.
Thanks Nicola
I followed the link to the help page
But couldn’t see where to open a ticket.
I’m failing all over the place here!
ok success but not sure how
instead of setting the the airport express to extend a network rather than create a network and the qu pad saw the qu-16.
did i miss something? i am not creating a unique network for the qu?
thanks for the responses
Hello Gentlemen, I’m having the same issue with the Qu-pad app. My ipad will connect to my network but it will not recognize the mixer. I’ve worked on this issue for 5 days now. trying all info posted on this and other forum’s. if anybody has any more info to share i would appreciate it. this is driving me crazy. please help me out.
apple airport express 1st Gen and 2nd Gen (tried both) no luck (DHCP Enabled)
1st gen ipad
Qu-pad app V 1.40 (ipad will connect to network) App will not connect to Qu-24.
Qu-24 mixer firmware 1.40 (DHCP Enabled in the network screen)
What am I missing???
I just tested my iPad mini retina to an ASUS range extender off my main cable modem. Extender Ethernet plugged to network rj45 on the mixer. Works perfect everytime. Have used it with other wireless routers and modems but not with an Apple AE. I assume you realize you have to go to your settings app on the iPad and in Wifi select your AE.
Yes, I have the Airport selected in my wifi settings on the ipad. thats what puzzles me, i can select the airport but when i start the Qu-pad app it will not show the Qu-24 on the list. I only see Demo and Other in the Qu-pad app. I’ve tryed to set the ip address to match the mixer on the Qu-pad app but it will not connect. also when i turn my mixer off the airport express loses its connection. so i believe it is connected to the QU-24.
On page 1 of this topic, I posted a PDF with step-by-step instructions (with screen caps) on how I set mine up. It might help.
Try mamerica’s setup first. See if that works. I don’t claim to be a router or IT expert. I usually manage to get them working eventually. My troubleshooting would be simple first. Change ethernet cable. Reload the APP. Check wifi info on the router on the iPad. DHCP on. HTTP proxy off. Try renewing the lease. Then do hard reset if possible on the router and reconfigure it with computer as when new. See if there is a firewall setting I would probably turn it off. Worst case then would be get another router. All this is assuming the console network section is ok.
Ok - I struggled with this for quite some time with my gen 1 AE
Here’s what worked for me - as soon as I switched the setting to JOIN EXISTING NETWORK (my home wifi)- instead of CREATING A CLOSED NETWORK- it joined immediately. No idea why. None of the other steps worked for me unfortunately as listed earlier.