S5000 Failure

Our S5000 is unable to locate the “digital audio board.”

Has anyone had a similar experience?

Is there an emergency tech support contact for A&H like most other manufactures?

Thanks in advance.

I didn’t have any errors with the dLive
is there no support in your country?

look here:
https://www.allen-heath.com/
→ Contact A&H

Wolfgang, support here is only M-F during business hours. Or at least from what I can find.

where did you bought the desk? They are not available?

They are not open on the weekend either. We’ll follow up with them in the morning.

Hoping to gain some more information from other users who have run into this problem at some point.

Hi Andy,

Just wanted to check in to see if you have resolved this yet?

Ben