# SQ drive doesn´t play some wav-files

**URL:** <https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416>\
**Category:** SQ Troubleshooting\
**Created:** [12 February 2020 21:08 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416 "2020-02-12T21:08:38Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![loslobos](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@loslobos](https://forums.allen-heath.com/u/loslobos)\
**Post date:** [12 February 2020 21:08 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416/1 "2020-02-12T21:08:38Z")

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I´ve got a complete Album CD ripped down to **\*.wav** with **44.1kHz/16bit** , in whole the album included 14 tracks, but on SQ-Drive in SQ5 only 10 tracks appear, although the USB-Stick shows and play all 14 tracks on WIN10 … what´s the problem?

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**Author:** ![alexs](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/alexs/32/5555_2.png) [@alexs](https://forums.allen-heath.com/u/alexs)\
**Post date:** [13 February 2020 09:13 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416/2 "2020-02-13T09:13:55Z")

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Hi!

Please forward a link to the tracks that aren’t working to [support@allen-heath.com](mailto:support@allen-heath.com) and I’ll take a look at why you’re seeing this.

Thanks!  
Alex

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**Author:** ![loslobos](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@loslobos](https://forums.allen-heath.com/u/loslobos)\
**Post date:** [15 February 2020 11:52 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416/3 "2020-02-15T11:52:26Z")

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Hi Alex,

I sent you the files via [wetransfer.com](http://wetransfer.com)

thank you

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**Author:** ![tomdavi](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomdavi](https://forums.allen-heath.com/u/tomdavi)\
**Post date:** [20 June 2026 16:51 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416/4 "2026-06-20T16:51:11Z")

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I have a similar USB slick problem. Having bought one of the recommended stick (scandisk extrreme pro), formatted ok and I loaded 8 wav files. The sq drive only finds and reads one in the playback area. If I record the file from phone into the SQ it records and then plays back from the recorded section no problem. On checking the one file that the SC does play, it claims to have a bit rate of 705 kbps whereas all the others are 1411 kbps. Resampling the 1411 k files down to 705k doesnt make any diference, SQ drive doesnt find them. - any ideas to help me ? Wav’s that played fine on the QU24, dont work even when transferred onto the SQ play folder

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**Author:** ![tomdavi](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomdavi](https://forums.allen-heath.com/u/tomdavi)\
**Post date:** [22 June 2026 09:43 UTC](https://forums.allen-heath.com/t/sq-drive-doesn-t-play-some-wav-files/9416/5 "2026-06-22T09:43:53Z")

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Ok - progress - have just ripped one of my own cd’s using Ashampoo and PC dvd drive and the result is available on SQ drive . Seems something in the conversion process of some software creates (headers??) something the SQ doesnt like but which the QU’s did. Glad to have sorted, just now concerned about the amount of realtime ripping I may have to do to replace the QU usb interval drive library !!