trouble setting MIDI ports

Everything I’ve seen seems to indicate that in the DAW control when setting MIDI ports the MIDI Input should be set to QU MIDI OUT and the MIDI Output should be set to QU MIDI in. However those choices are not available to me. Consequently Cubase faders move the qu24 faders but the quaffer will not move the cubase faders. This make it impossible to use my qu as a daw controller. Any help would be greatly appreciated!!!

Hi KLH,

Please start a ticket at support.allen-heath.com and we can assist you in getting this up and running.

Thanks!

Alex