# USB Sticks not recognised by Qu16 **URL:** \ **Category:** Qu Troubleshooting\ **Created:** [5 November 2026 18:50 UTC](https://forums.allen-heath.com/t/usb-sticks-not-recognised-by-qu16/33315 "2026-11-05T18:50:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Hans-Reinhard](https://avatars.discourse-cdn.com/v4/letter/h/45deac/32.png) [@Hans-Reinhard](https://forums.allen-heath.com/u/Hans-Reinhard)\ **Post date:** [5 November 2026 18:50 UTC](https://forums.allen-heath.com/t/usb-sticks-not-recognised-by-qu16/33315/1 "2026-11-05T18:50:29Z")
only one out of 6 USB sticks ist recognised by the desk, even though all are pre-formatted in FAT-32. It is still not possible to format them by the desk. Is there any recommendation regarding the manufacturer? THX in advance! ---
**Author:** ![dmv.princewill](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/dmv.princewill/32/9495_2.png) [@dmv.princewill](https://forums.allen-heath.com/u/dmv.princewill)\ **Post date:** [5 November 2026 21:49 UTC](https://forums.allen-heath.com/t/usb-sticks-not-recognised-by-qu16/33315/2 "2026-11-05T21:49:15Z")
Hey! I’d recommend trying a brand like SanDisk or Kingston, and preferably a smaller-capacity USB 2.0 drive (16–32 GB). High-capacity drives can sometimes be finicky. Since one of your six drives works, I’d compare its specifications with the others. That might help narrow down whether it’s a formatting issue or a compatibility issue. ---
**Author:** ![Hans-Reinhard](https://avatars.discourse-cdn.com/v4/letter/h/45deac/32.png) [@Hans-Reinhard](https://forums.allen-heath.com/u/Hans-Reinhard)\ **Post date:** [6 November 2026 11:30 UTC](https://forums.allen-heath.com/t/usb-sticks-not-recognised-by-qu16/33315/3 "2026-11-06T11:30:53Z")
Hi there! Unfortunately I had no luck with SanDisc sticks, but I will try out other brands next time. Kingston USB-2.0 seem to be no longer availible in Germany.