# White screen and boot failure **URL:** \ **Category:** iLive Troubleshooting\ **Created:** [30 April 2021 14:03 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955 "2021-04-30T14:03:31Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![tibornibay](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tibornibay](https://forums.allen-heath.com/u/tibornibay)\ **Post date:** [30 April 2021 14:03 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/1 "2021-04-30T14:03:31Z")
I already replace the cmos battery but its not working… When i use an external monitor and keyboard and go.to.bios set.up it will.ask a password to.enter the set.up… What is the default password to enter bios ---
**Author:** ![roby](https://avatars.discourse-cdn.com/v4/letter/r/f1d935/32.png) [@roby](https://forums.allen-heath.com/u/roby)\ **Post date:** [12 August 2021 08:35 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/2 "2021-08-12T08:35:21Z")
Did you figure out the default password of the Bios? I have the same problem with a iLive T112 ---
**Author:** ![steffenromeiss](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/steffenromeiss/32/2684_2.png) [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)\ **Post date:** [12 August 2021 10:22 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/3 "2021-08-12T10:22:50Z")
> Did you figure out the default password of the Bios? I have the same problem with a iLive T112 contact the support team at [https://support.allen-heath.com/hc/en-gb/requests/new](https://support.allen-heath.com/hc/en-gb/requests/new) ---
**Author:** ![tylermartin86](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@tylermartin86](https://forums.allen-heath.com/u/tylermartin86)\ **Post date:** [21 August 2021 23:42 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/4 "2021-08-21T23:42:23Z")
I had an emergency call on an iLive that had the white screen, no boot issue. I managed to get it to boot by holding the Utilities button while turning on the board. Not sure what version of SBC this board was running or if this will work for everyone. I just figured I’d share my experience for anyone who might find this. ---
**Author:** ![dymondaudio](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/dymondaudio/32/235_2.png) [@dymondaudio](https://forums.allen-heath.com/u/dymondaudio)\ **Post date:** [7 September 2021 11:43 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/5 "2021-09-07T11:43:31Z")
Anyone know the bios password? ---
**Author:** ![steffenromeiss](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.allen-heath.com/steffenromeiss/32/2684_2.png) [@steffenromeiss](https://forums.allen-heath.com/u/steffenromeiss)\ **Post date:** [7 September 2021 12:07 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/6 "2021-09-07T12:07:19Z")
Again, contact the support team ---
**Author:** ![gadget](https://avatars.discourse-cdn.com/v4/letter/g/dec6dc/32.png) [@gadget](https://forums.allen-heath.com/u/gadget)\ **Post date:** [19 September 2023 15:32 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/7 "2023-09-19T15:32:54Z")
Just in process of fixing a T112 white screen… Bios battery flat, new battery and has to link pin 6 and 8 on header to start Motherboard… Bios password took some searching but is digital you need external monitor plugged in and PS2 keyboard ---
**Author:** ![gadget](https://avatars.discourse-cdn.com/v4/letter/g/dec6dc/32.png) [@gadget](https://forums.allen-heath.com/u/gadget)\ **Post date:** [19 September 2023 23:38 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/8 "2023-09-19T23:38:03Z")
Successfully repaired my T112. Issue was white screen. surface would work the mixrack but had to use a tablet to access dynamics etc what i found was this. The cmos battery had died 0.6v so was replaced but still no sign of life from the board…even the network port wasnt flashing. Connected an external monitor to the port and a PS2 keyboard. There is a 9pin header near the small heatsink and USB socket. use a switch or screwdriver to connect pins 6 and 8 then the board will beep and start to load the bios. It will fail with OS not found. Control Alt Delete the F2 to go to bios . Password is “digital” all lower case Find the boot device list and you will see the FC is not listed but is below in the table not searched for boot Highlight it then X to place it in the boot list, move it to 1st device Go to peripherals and display. set to 800x600 Save the settings and reboot The above took lots of digging including finding the manual for the Fujitsu Motherboard so hopefully this will help others sort and keeps these consoles ticking over for a few more years ---
**Author:** ![schan](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@schan](https://forums.allen-heath.com/u/schan)\ **Post date:** [23 September 2023 22:51 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/9 "2023-09-23T22:51:10Z")
I have a iLive-T112. I don’t know what motherboard I have. How can I find out what motherboard I have - whether it is a Fujitsu or another? I have the same problem. I replaced the battery, but still won’t boot up. Could you tell me whether the battery is just a regular CR2032 or whether it has to be rechargeable? Gadget, I will try the procedure you described. Could you tell me where to connect the external monitor, and also where to connect the keyboard? Could you tell me where is the 9pin header? It would be very helpful if you could attach some photographs. Thank you very much! ---
**Author:** ![jcarlson](https://avatars.discourse-cdn.com/v4/letter/j/2acd7d/32.png) [@jcarlson](https://forums.allen-heath.com/u/jcarlson)\ **Post date:** [26 November 2023 14:52 UTC](https://forums.allen-heath.com/t/white-screen-and-boot-failure/10955/10 "2023-11-26T14:52:22Z")
Just chiming in to say that Gadget’s tips were a lifesaver this morning. We’re a house of worship and our iLive-T112’s touchscreen wouldn’t boot on a Sunday morning. I was able to get it up running by setting the boot device and LCD resolution in the BIOS. I imagine the CMOS battery is toast and needs to be replaced, but we were able to get up and running during rehearsals without opening up the case. Also, since the iLive touchscreen software runs on top of Linux, you can reboot (even with a malfunctioning screen) by holding Ctrl+PrintSc then typing REISUB.