Configuring Qu-16 with Windows

Qu Qu Troubleshooting
1

I have a Qu-16 that I’ve linked to a Windows laptop. I’ve installed A&H ASIO drivers. I’m using OBS with the ASIO plugin. I can see all the input channels, and in Windows I can also see the three stereo outputs.

However, no sound flows to/from the Qu-16 and my laptop.

When I try and play sound from my laptop using ST1, ST2 or ST3, nothing happens. In VLC, the progress bar will continue, but no sound comes. On the web (for example, a YouTube or Vimeo video) the video will just refuse to start. Same for SoundCloud.

The other way (from the Qu-16), nothing arrives at the PC on either ASIO or the normal 2-channel Windows drivers. The Buffer section of the A&H control panel says “ASIO not active”. On the Qu-16, I’ve configured I/O Patch → USB Audio so that each channel is mapped to a different output.

What am I doing wrong?

2

@Mark

using win 10?
have you fixed win10 to play nice with audio ?

3

What channels or board mix out are you wanting to send to OBS?

OBS will only see tracks 1 & 2 of the connected incoming USB multitrack
connection.
You set up the inputs to the multitrack in the IO set up menu under the
USB tab.

Do the You Tube ect videos playback if you disconnect the QU16?
Did you try it before installing the driver?

4

most obvious question… did you switched the needed inputs to USB-B?