Controlling external third-party devices

I am considering using an AHM vs a few competitors. I just did my first AHM program and install and I was happy with the feature set for signal processing.

The only reason I’m shying away is control of third-party devices via IP is very limited.

When I was going through the online certification training I distinctly remember that it was mentioned that the UDP command be formatted as hexadecimal. What if I want to control something like a PTZ Otptics SuperJoy that only accepts HTTPS strings? Does the format have to be Hex or can it be any text string?

I think if A&H beefed up thier feature set for controlling third party devices it would be my go-to for small to medium systems as I try to use A&H mixers whenever possible.

Strings can be hex, decimal or ASCII, and sent over a UDP or TCP message.
We are certainly exploring ideas to expand the AHM functionality in this area, but I cannot offer any timeline at this stage.