CQ12T 2mos old, dead at startup

CQ CQ Troubleshooting
1

I’ve been very happy with the 12t. Went to turn it on yesterday, and WHOOOSH, the fan starts turning full speed, AND the screen is blank, the buttons unlit, and the whole unit unresponsive. I tried hard resets, etc, but no change. It’s a noisy doorstop. Back to the dealership it went today, they’re sending it to the French importer to see if they can repair it, and I’m without it for about a month, which is bad.

Anyone else aware of this problem?

2

Thank you for sharing.
If you manage to get a clear explanation of the reason for this failure after repair, pls can you share with us again ?
TKS.

3

Ok, just received the unit back. Repaired in France by the importer.

Cause of problem: “Carte CPU”, which had to be replaced.

Seems ok now.

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