I’m returning my unit since it doesn’t seem like it can be fixed anytime soon. My band took a break for a few months, and I was hoping this issue would be resolved during that time. Well, no luck for that as we’re regrouping next week.
I suspect that it is more like a hardware defect. When the Wi-Fi function won’t complete initialising, the network and Bluetooth won’t too. I can’t even connect to a router. I hadn’t spent much time reading through the forums until now, but I just realized there might also be a USB streaming issue when connecting to a Mac. Since I’m switching to Mac, that’s another potential problem to deal with.
@jimmylee Hi Jimmy, how is the new unit going for you?
Cheers Dan
The same thing happens to me, were you able to solve it? Thanks
its working perfectly so far, not once has this issue occurred on the new unit.
Is this something that can be fixed or do A&H exchange the units that’s faulty?
I had to send it off for inspection to the national distributer for A&H (here in Australia), they categorised it as ‘DOA’ (dead on arrival), and organised a replacement, just FYI, it took a couple of months, your results may vary. I’m pleased with the outcome and appreciate the support from my local retailer, the distributer, and A&H.
Took my unit in last week for assessment. Waiting for them to report back as I’m typing this message.
As we all know, there’s no fix for this because no one knows whats the cause of the problem.
Will keep you posted.
Update on my unit.
They were unable to find any problem with my CQ18. So they gave me a new one. I got home, connected everything. Powered on the mixer, and everything is working perfectly. No issues with the Network Initializing.
Will check it out tomorrow morning again when I switch it on for the first time.
EDIT: Everything working perfectly when I switched on the CQ this morning.