dLive director multi-touch support on macOS

Hello everyone. I tried to build a surfaceless setup on my Mac. While testing it with a touchscreen monitor and the Touch-Base driver installed, I realized that dLive Director on macOS works only in single-touch mode. Does anyone know if Allen & Heath plan to change this in future versions of the software?

No worries, there is no multi-touch support on Win either (Win10 here). And I highly doubt A&H is putting any more love into this… At least not on this iteration of dLive. And for what is coming next, the feature set is probably set looooong ago, so I avoid bringing my vote-counter to zero with this.

Hey there,

I’m not sure how you have configured your touch screen/s on win 10. I’ve just retested 8 point touch win 10 and director 2.12.

This is both on my external touch screen and my thinkpads internal touch screen. Touch on MacOS is a dumpster fire though.

Multi-touch perfectly works on my mini-pc on Windows 10.

That is very interesting information! Can you go into more detail on “how you have configured your touch…”. It was plug and play here, but I have never found any settings in Win10, that can be made regarding the touchscreen.

I have no extra touch driver installed.

What screen are you using?
Not all touchscreens are capable of multi-touch regardless of the device they are connected to or what settings you tweak.

While software (operating systems like iOS, Android, MacOS or Windows) is required to interpret gestures like pinching or zooming, the screen itself must be designed with the necessary sensors to detect multiple, simultaneous points of contact.

It’s a Asus VT168N. According to the manufacturer it should be 10-touch capable.

Yup. Seems to be multi-touch for sure.
It says it is optimised for Win 10, is that what you are running? Or are you running Win 11?

Have you tried a different USB Cable? Doubt it is that since touch is working to some extent, but you never know. Perhaps a different port either?

One suggestion I see, if multi-touch isn’t working is this:

Try and see if there are any updates for the driver? I know it is meant to use Windows’ default HID compliant touch screen driver, but there might be a newer version.
Device Manager > Find your screen > Update Driver.

Could also be in under Windows Update > Advanced Options > Optional Updates.

Thanks a lot for your suggestions!

Yes, I am on Win10. As single touch is working, I doubt it being the USB cable. But I will give it a shot. I am running this setup for over 8 years now and none of the windows updates made any difference.

And I will try callibration once again.

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Calibration, different port and USB cable made no difference. No driver update available.

I am clueless…

You’re probably out of luck on MacOS.
Apple has been particularly stubborn about adding multitouch touchscreen support to macs.
Even with the touchbase driver, you may get multitouch gesture support but I expect you’ll get no actual multitouch control of the third party GUI elements themselves.
Run windows on your mac and you’ve got a shot.
I know, it’s a drag…
Apple have spent well over a decade on not changing their minds on this, I doubt they’ll change it anytime soon.