Errors in Multitrack

Qu Qu Troubleshooting
1

Hello

We have a qu-32. Haven’t had any recording errors/issues in over 2 years. All of a sudden, all recordings have errors. I did the latest firmware patch- no change. I ordered new flash drives, per the active ‘compatible usb devices’ spreadsheet- no change. Need help to resolve this issue.

2

Hi Mrrayburn,

Have you reformatted the drive recently?

Thanks

Alex

3

Yes, we format the USB drive (with the mixer) before each recording.

4

Hi Mrrayburn,

Could you please start a ticket here so that we can look into this further with you?

Thanks

Alex

5

Thanks, Alex. I just submitted the trouble ticket.