We just received a GX4816 that will primarily used with an Avantis (arrives later this week).
I decided to connect it to one of our SQ5 mixers, and though it shows an active link on both the GX4816 LEDs and the SQ5 recognizes it’s connected to a GigaAce interface in the I/O screen, the patch point show up with the hatch-marked “inactive” indicator square, not the solid light gray “active” square.
The SQ5 is running version 1.58 firmware, so we know it’s recent enough to communicate correctly with the GX4816. I can patch local I/O, and I can patch SLink I/O when I disconnect the GX4816 and replace it directly with a DX168. I cannot access the same DX168 I/O when its connected to one of the DX Port on the GX4816. I keep thinking, “it should just work”, but I can’t seem to find the problem. I’m using the same trusted shielded CAT6A cable that works fine with DX168, and even a second DX168 cascaded from the first via another long DX168 (250’ cable to first one, 300’ cable to second one), so I don’t believe it’s a cable problem.
I’d be happy to find out it’s a dumb oversight on my part, and the big test is if it works with the Avantis. Right now, though, I just want to test the GX4816-SQ5 combo.
Any hints?
Attached are screen shots of the firmware, I/O Patch screen, and the GX4816 with the yellow light blinking
Looking forward to getting this sorted!
Brad Walker
Flamingo Audio
Poulsbo, WA