Harrison LiveTrax v3 PAID update again

8/3/24 bought v1 $15

7/16/25 paid upgrade to v2 $15

04/22/26 paid upgrade to v3 $15

Less than 2 years and we’ve seen 2 paid upgrades when nearly every company has 1 year free updates.

Allen & Heath, please disassociate yourselves from Harrison and partner with someone else.

I’m feeling like I’m buying software from Ticketmaster.

2 Likes

$15 per year is like nothing these days.

They are owned by the same investment group.

Im happy to upgrade actually because the old ones are perpetual licenses.

But the process I’ve lost two keys so far and the upgrade discount only applies to a single license key. You gotta send a support ticket in to get the rest discounted etc.

Super annoying process that needs work.

Both are owned by audiotonix, along with digico,ssl and klang. So the collab has corporate drivers.

depending on what features you want, there is a new (but old) player in the field. Black magic has released “fairlight live”. It is free and likely will remain so. It is in beta now. It does not however have significant api support that would facilitate integration like the Harrison product

Can’t take your (fill in the blank) to lunch for $45. Go try and buy a Neumann mic for delivery to the USA and see what a “terroriff” will cost you.

D.

I did just purchase my update and man, Harrison makes it a big puzzle to download the installer. Maybe it’s because I run an old MBP as a Dante computer, but I have a receipt, and a license and I can not find an installer anywhere.

I dropped them a note and we’ll see if they have a solution. If not, I want my 15 silly dollars back. :):):slight_smile:

D.

€25 using their discount code, (or $27.35 approximately) to upgrade from LT1 to LT3.
I’ll stick with LT1. Don’t really see anything worth upgrading for.

Not that tough to find:

Should be able to just download and install that and throw your licence key in it

I haven’t bought the Harrison LiveTrax software. I have been tempted to in the past, but I have a licensed version of Reaper that is working just fine for me. I only say that because I don’t really have a “dog in this fight.”

Still, I understood the frustration last year when Harrison released a pretty major update (v2) within the first 12 months of releasing v1 and demanded an upgrade fee. Surely they had to know that releasing a major revision and demanding an upgrade fee when the initial release wasn’t even 12 months old yet wasn’t going to sit well with customers. It felt to me that Harrison intentionally release an “unfinished” but working software with the intent of making people pay again once the software was completed. I was upset by the move even though I didn’t own the software.

For some reason, the release of v3 within 12 months of v2 being released doesn’t bother me as much. I don’t know if it’s just because it is “expected behavior” from Harrison now and therefore not as shocking to me as the v2 upgrade, or if it is because the v3 features seem so minor that there is no way I would pay to move from v2 to v3 (if I actually owned the software).

In any case, I think it is clear how Harrison intends to handle their software moving forward. You can buy a perpetual license for a specific version, but you should not expect any new features. New features are going to be released as a new version which will require owners to pay an upgrade fee to access. In essence, it is an optional “yearly maintenance” fee if you want to see any new features. If they keep the price at $15, I don’t really see a problem with that. However it would be better if Harrison was just honest about their pricing system and actually move to this optional yearly maintenance/upgrade fee if that is their long term intent. It would give customers a better idea of their actual long term cost of using the program before deciding to purchase it.