Help! SQ5 having issues with DX32

SQ SQ Troubleshooting
1

I just installed firmware 1.4.
On my SQ5, When I go to I/O to patch the DX32, I can see and make changes to the input patch and things look good there. When I got to the output patch, it doesn’t show that there is a patch available. Like it does not recognize that there is no expander module present. Works fine when I patch the I/O with a DX168. I need this resolved asap. Thanks

2

What cards do you have in which slots in the DX32?

DC

3

Hi David,
I have XLR analog inputs on slots 1 and 2. Slot 3 is blank and slot 4 has XLR analog outputs.I also tried to put the analog output card in slot 3 and resulted in no change.

4

Hi BassHead,

Please start a ticket at support.allen-heath.com for assistance with this.

Thanks!
Alex