idr 48 headphone out dead

i recieved my new idr-48 everything is fine except no sound coming out of the headphone jack (i run it just with the laptop)

yes i did check the pafl setup and i can see the meter responding but

no sound…

any hints welcome

cheers

dave

(i`ve chosen our ilive-144 surface within editor)

allen&heath iLive-144 /idr 64 / idr 48 (and soon a dante

There were a couple of times that I (or someone else) had accidentally turned down or muted either the wedge or IEM send in the master section which affects the headphone output of the surface. I presume it also affects the output at the rack as well. Its worth checking.

Kris

Indiana, USA

i`ll check that thanks

cheers

dave

allen&heath iLive-144 /idr 64 / idr 48 (and soon a dante