Hi all,
I run a SQ-6 with 2 DX boxes,
In the middle of the show falls My first DX in ‘err’!! Anyone had this before? Need Some help!!
So how did you restart that?
Did you simply unplug the unit then replug?
I had a similair thing happen to older AR series mid show 2 times and repowered the whole system only to learn all I had to do was unplug replug the cat cable.
Turned out there was an issue in the AR stage box.
During the show i tried to switch the cat cable And tried powering the DX Again, it didnt help so i switcht a few Chanels that i need.
After the show i Pulled the cat cable of the first DX box out en put it back in, did Not help. At last i pulled the powercable out en put it back in and that helpt.
Lucky for me i have the main LR out on the first DX…
Hi Christian,
If this is still an issue please contact Product support to log a ticket and we can look into this for you.
https://support.allen-heath.com/Core/Default/Index
Kindest Regards,
Nicole