network connection stop working

My qu-pac will not connect to the router. I have had this setup for a few years now with no problem. Now when I connect the router the qu-pac, it has no connection (no activity lights next the either net jack). I of course checked the cables and that the router was on. I can unplug the router from the qu and plug it my sq and works fine there. any ideas??

Hi Colin,

From your description, the issue does seem to be isolated to the Qu, which suggests this may be a hardware issue.

Please contact your distributor to arrange a service. You can find their details here: https://www.allen-heath.com/where-to-buy/

Thanks!
Alex