I’m using the CQ-18T and connecting it to my computer via USB as a stereo audio interface. My computer is a Mac, and I recently upgraded to macOS 26.
After the update, I noticed an issue: when I play videos online, the audio works normally. However, once I close the video page, a noise starts to appear. The moment I open the Mac system Sound settings, the noise disappears.
Has anyone else experienced the same problem? My CQ is already updated to firmware version 1.2.2, but the issue still persists.
Sorry to hear that you’ve had this issue.
We’d typically advise people don’t update until we’ve had a chance to test new versions of operating systems, in case there are things that don’t work properly - both Apple and Microsoft have prior for changing parts of the system that stop things from working properly.
There’s a notice on our Resources pages that says this, although I’d understand if you’d not seen it:
