Phantom Power on Insert Return Keeps Turning Off

dLive dLive Troubleshooting
1

I’ve got a SansAmp Bass Driver inserted on, predictably, the bass channel via a couple sockets in my surface. The socket where it comes back into the board is patched to Ins A return on the relevant channel, but nowhere else. Every time I turn the system on, even if I recall a show, I have to reenable phantom power for that one socket (via the I/O screen since the Ins A screen doesn’t have phantom power buttons). Every other socket — including the TB mic which is also a surface socket — remembers its phantom power status. The only difference I can find is that the socket in question is only patched to an insert return.

Is there a secret “remember phantom power settings for sockets that aren’t assigned to an input channel” setting somewhere, or am I just missing something? I didn’t see anything about it in the release notes.

This is with an S5000 hooked up to a DM64 all running FW 2.0 (with a UFX card, if that matters).

2

That depends on the settings related to show or scene recall.

Do you use a startup scene?

3

I don’t. I’m more or less the only person who uses the system so I hadn’t thought there was much need for startup scenes.

Should I be using them?

4

Which firmware version?

5

OK, I believe that’s a bug. I can reproduce it with Director.

6

Nuts, I was hoping I’d just missed something. Oh well…

Thanks for confirming I’m not crazy though! ?

7

I wonder if patching the preamp to an unused input channel as well as the return would be a workaround?

8

IIRC, yeah, that solves it. I just don’t always have a spare channel (at least not in the FoH channels… there might be a monitor channel I can drop though). If I remember I’ll double-check next rehearsal.