Possible show stopper bug with 1.36 & fader calibration

Last night I had a misbehaving fader on bank 2 of my Avantis, so I ran a fader and motor calibration. After it was complete, the gain law on all faders was ruined to the point of making the desk nearly unusable. Unity was now referenced to +7.2dB. Attempting to lower the fader to get 0dB was no longer possible. As soon as the faders would get to +4.2dB, the level would drop to -10.9dB, a jump of about 15dB which of course is impossible to use. I reran the calibration several times, power cycled the desk, tried different show files, etc. Nothing would restore normal operation. Fortunately the gig was just a comedy show, so a couple of mics and no monitors. So I was able to get by mixing on the gains and leaving the faders alone at their lowest high range setting of +4.2. I had to gain down the system processor and matrix sends to compensate for the over hot levels. If this had happened with a full band, it would have been a show stopper.

I took the desk home post show and tried a couple more fader calibrations but the result was the same. On a hunch, I decided to back rev the firmware to 1.31 and run a calibration again. This fixed the issue. I moved the firmware back up to 1.36, but I certainly won’t be running any fader calibrations again on that build. I’ll leave it up to the A&H QA folks to try and repro this issue, I do enough QA work at my day job :wink:

2 Likes

Did you submit a bug report to A&H directly?

1 Like

I did just now, thanks.

2 Likes

Follow up: so this seems to be a one off fluke. After moving back forward to 1.36 after back-revving to 1.31 to fix the issue, no more breaks in fader gain law running subsequent calibrations. Not sure what the trigger was, but it could be not ever having performed a calibration since receiving the desk might have something to do with it. But at least the fix isn’t too difficult if you hit this.

1 Like