This is a result of the way you’re running the board, not the board itself. There are a few things that could possibly cause this behaviour, but you’d have to have done something such as having a compressor engaged, an assignment to a DCA, extreme EQ cuts or ??? Who knows?
Since this is your first digital desk, chances are you may even be suffering from “analog lag” or the like, expecting the new desk to behave like the old one. This is not necessarily the case. You’ll have to let go of the past, I’m afraid.
If you’re working strictly within the Mix, you may be missing this:
Remember when I said that “sends on faders” replaces the aux send knobs of your analog console with the faders when you’ve selected Mix 1 as your working layer? Well, you’re raising the level of the channel from a point just AFTER the pre-amp and BEFORE the various channel control options (comp, gate, EQ, etc). This is the PRE scenario. However…
In POST, your level can follow the fader position on the MAIN L/R LAYER, so you may well have your main mix fader 20dB down.
PRE and POST are just terms, not singular states of routing. These terms can be applied to several things: pick-off point for signal routing, insert point likewise OR…and this is where I think your confusion arises…faders. You have to ask yourself pre- or post- WHAT?
So if you are working on just the MIX faders, POST in this case can mean that the channel fader on the Main L/R layer is also in the loop. I know it seems odd right now, but once you take the time to understand the control/routing options in digital world it will make perfect sense. Heck, you’ll probably even be able to see how it relates to your previous analog experience.
But for now you need to learn the digital mode of operation and let go of the expectation that it’s just like analog with the addition of A/D conversion.
It’s a it more than that…
Perhaps if you post your location, someone who has a Qu and can be reached by telephone will contact you and you can get some real-time help.
Good luck. Be patient…