Problem with Ganging/Bug with Mixer Freeze

Hi Guys,

yesterday I wanted to gang channel 8 and 9 (the overheads). I dragged them onto the member 1 and 2 of gang 1. I didn´t grab one of the channels correctly so it slipped away 2,3 times. I final got it, but suddenly member 1 was Grp 1. It was dark blue like groups normally are, but I didn´t know, groups can be ganged.

When I removed Grp 1 from the Member 1 slot my SQ5 freezed. I had to switch it off and on again to regain control. Then I repeated what I did and the board freezed again. On my 3rd attemped I could remove Grp 1. I dragged it very slowly from member 1.

When I went back to the processing screen of channel 8 it looked like picture 1. Notice that all gains are -15dB, the EQ is engaged, but no yellow line or the little yellow circles can be seen.

At Home I checked my iPad App (picture 2). A strange looking yellow line that looks like a lowcut, no colored circles, a little bit of that purple color to the left side of the EQ graph and the filters went down to 4(!)Hz.

Did anybody else experience this?
Cheers

Hi @Andre S,

Please could you submit a ticket with a description of the issue and these images to https://support.allen-heath.com/.

Kindest Regards,
Nicole

Hi Nicole,

did that already on Sunday.

Cheers.