Problems with getting the 30% Off Add-Ons for SQ

SQ SQ General Discussions
1

Hello

Three days ago, I received an A&H newsletter about the 30% off Add-Ons offer for SQ mixers. The email says:

“If you’ve already registered your SQ or Qu-5/6/7 mixer as well as being signed up to our newsletter, you will have received your personal discount code in your inbox.”

My SQ mixer is registered, and I am signed up to the newsletter (otherwise I couldn’t get that email ;)) , but I have not received the discount code. I waited for three days, and today I tried subscribing to the newsletter again, but that did not help.

What am I doing wrong?

Many thanks.

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1 Like
2

I had exactly the same issue and I haven’t figured it out either.

2 Likes
3

Check your spam box first…

Then contact A&H sales directly.

Dave

4

Got it figured out, and then accidently got the QU add-ins. Why would it let me buy the wrong add-ins, when it’s asking for SQ serial and DNA #s? Be careful, as they’re on the same order page.

5

What was your solution in the end? To help people with the same issue.

Dave

6

Any questions of this sort of nature, contact Support - support@allen-heath.com.

We can correct incorrectly entered DNAs and serial numbers, help you out if you purchased the wrong thing and hunt down coupons if they’ve not arrived properly.

1 Like
7

Basically (IIRC) I went to the registration page, signed up for the newsletter. When purchasing is gave me the discount code, which then showed up on the payment page.