Hello, last week I discovered that suddenly Alt Out 1-2 don’t work anymore. I used them to replicate output 5-6. I tried to change configuration for example changing the replication output but nothing… sound does not come out from them. (if I put Alt out to replicate for example 5-6, audio come out from output 5-6 but not from alt 1-2).
I contact seller and I have to send the mixer to EKO (Distributor of A&H in Italy)… but I need this mixer for my tour with my band so I ask here if there is some thing to try before sending to assistance…
thank you in advance to everyone that can help me…
yes level is turned up… it’s very strange because the mixer is in perfect condition and is inside a custom case rack mounted so it can’t take bumps or phisical damages…
I did many tries…(obiouvlsy I changed many cables, it’s not that the problem).
THe last I did:
ALT 1-2 replicate MIX 5-6
INPUT 1-2 → MIX 5-6. MIX5-6 OUT → INPUT 3-4 and look at screen. → everything is ok
then
INPUT 1-2 → MIX 5-6. Then I connect ALT 1-2 (that replicate Mix 5-6 OUT) → INPUT 3-4 and look at screen. →
Signals is OK on INPUT 1-2 (OK), IS OK on mix out 5-6 but it’s 0 in INPUT 3-4… so ALt1-2 do not transmit signal…
To hard reset the Qu mixer - Press and hold the touch screen Reset and Setup keys together and then power up the mixer. Keep the keys pressed for at least 5 seconds while the mixer boots. Release the keys.
Backing up anything you need saved to USB stick before doing that…
“System hard reset:
‘Reset Mix Settings’ default as above
Input PAFL = PFL, mix = AFL
PAFL additive mode off
Sel follow PAFL on, LR to PAFL on
PAFL trim 0dB, delay 0ms
Talkback mic gain 27dB
Sig Gen Pink Noise, unassigned
Clears all scene Safes
Clears all Scene memories
Clears all Scene Filters
Clears all User Libraries
Resets all User Permissions
Resets Network address to DHCP
Resets touch screen calibration ”
If you have scenes and you back them up before doing the hard reset do not reload those scenes first thing after the reset. Try the mixer first in it’s fully reset condition and see how it works.
I have the chance to have a sq5 when my qu16 Will be in assistance. i want to know if i Can import in the sq5 the scenes saved on the q16.
Thank you in advance.