QU-16 Channels assigned to Mute Group but

Qu Qu Troubleshooting
1

New QU-16 so I am confident this is a NOOOB error. After Googling and reviewing tutorials, I followed the Mixer Reference Guide instructions on pages 43-44 to assign all 16 channels to Mute Grp 1 using the Mute Group Assign Tab. All 16 channels on the MUTE GRP 1 tab are “IN”.

On the MUTE/DCA GROUP ASSIGN tab, the softkeys are indicated as being assigned to the MUTE GROUPS. Mute Group 1 is “IN” and the Softkey column has a green checkmark.

When I hit SOFTKEY 1, it lights up red and the MUTE GROUP 1 button on the HOME screen goes red. The reference guide says “The Mute key will flash red if the channel is muted by a Mute or DCA Group.”

I do not get the flashing Mute key or any visual indication of the MUTE action. Any ideas what I’m doing wrong? TIA.

2

Does the input signal get muted on the mute group channels?
Have you tried other mute groups?
Make sure your on the input layer of the board.

3

I’ll be on site today and double check those. I am pretty sure the input layer was selected as it’s all I use.

4

I think I must have been on the wrong layer as you suggest. When I made sure I was on the input layer, none of my assignments showed up. After making them, things worked as they should. Thank you.